Utilities
In the rhythm of daily life, the City’s Utilities Department is the steady pulse ensuring the heartbeat of New Prospect never falters. From the flip of a switch to the comforting flow of water, we are dedicated to providing essential services that keep homes warm, well-lit, and connected. Embracing innovation, we constantly strive to make utility management effortless for the City’s residents. The City’s commitment extends beyond providing services; we are stewards of sustainability, investing in eco-friendly initiatives to ensure a greener tomorrow. As we navigate the future, the Utilities Department stands as a beacon of reliability, ensuring that the vitality of New Prospect continues to shine brightly for generations to come.
Mission Statement
Our Mission: The New Prospect Utilities Department is committed to delivering reliable, high-quality utility services including electricity, sewer, and water. We aim to ensure the well-being and convenience of our residents while prioritizing sustainability and environmental stewardship.
Billing and Payments
Information on billing cycles, payment methods, and how residents can manage their utility bills efficiently. Details on online payment portals or office locations for bill inquiries and payments.
Electricity Services
Powering Our Community
The New Prospect Utilities Department is responsible for providing reliable electricity to power our community. Our electricity services are designed to ensure uninterrupted power supply to residences, businesses, and essential facilities.
Power Generation: Our electricity is sourced from renewable energy sources and local power plants to maintain a consistent and sustainable supply.
Outage Reporting: In the event of a power outage, please contact our 24/7 hotline or report it online through our website. Our team is dedicated to swift resolution and keeping you informed throughout the restoration process.
Sewer Services
Sustaining Sanitation
Our Sewer Services are fundamental to maintaining a clean and healthy environment in New Prospect. We oversee and manage the sewer system to ensure efficient waste disposal and treatment.
Sewer Infrastructure: Our sewer system consists of treatment plants and sewer lines designed to manage and treat wastewater responsibly.
Maintenance and Reporting: Residents are encouraged to report any sewer-related issues promptly. Regular maintenance helps prevent blockages and ensures the system functions optimally.
Water Services
Quality Water, Quality Life
New Prospect Utilities is committed to providing clean and safe drinking water to all residents. We employ stringent measures to maintain the quality and accessibility of our water services.
Water Treatment: Our water undergoes rigorous testing and treatment processes to meet and exceed safety standards, ensuring it’s safe for consumption.
Conservation Initiatives: We advocate for water conservation. Residents can find tips on efficient water usage and conservation methods to reduce waste and protect our resources.